Brian's car had to be towed to the impound lot and Brian had to find a way to get back to his hotel. He could not have access to his car again after it was towed. Brian in the meantime has called the insurance to find that they can't access our policy after hours. They wrote up the claim but couldn't tell Brian any information about car rentals. I had been on the phone with him at the time of the accident so I was able to look at our insurance paperwork to see that we did have car rental coverage. It took him close to 2 hours to get a cab to come and get him at the impound lot. He decided to go to the airport to rent a car. He had to go to 4 places before someone would give him a car-it was after midnight at this point. The one company had to shut down all their computers because of day lights savings time. He finally got a rental car and got back to his hotel around 2 am.
He went back to the impound lot the next day and took pictures of his car and emptied it all out. Brian figured that the car was totaled. The insurance company said that they would come out within 24-48 hours to assess it. Brian went back on Monday to take more pictures of car since the insurance company told him that now it would be Thursday or Friday before someone could look at it. He also found out that the insurance company only covers rental cars through certain companies because they have contracts with them but yet no one could tell him that Saturday night!
Brian had to rent another car to drive back to Chicago in. The insurance company said they wouldn't cover the full cost of it but never told Brian that he could have rented a car through Enterprise who doesn't care about where you drop the car off at and it wouldn't have cost more than a regular day. Grrr. He arrived home about 1 am on Tuesday.
Tuesday night we had to drop the rental car off at the airport and pick up another rental car in our town which our insurance company arranged for. Brian went to pick up the keys for the rental car to find out that the insurance never booked the car, they only preapproved it. Luckily they found him a car in Schaumburg. So he had to drive to Schaumburg, pick up the keys, drive to O'Hare to drop the car off where I met him. Then we had to go back to Schaumburg to pick up the car. Brian sent the pictures to the insurance company.
Luckily Brian's pictures were good enough for the insurance company. They declared his car totaled on Wednesday. They estimated that it would caost $14,000 to fix! So guess what? We had to go out car shopping the next day because we could only have the rental car through Monday. So Thursday night, we went out to test drive cars and Friday we went back to buy the car we decided on.
So now we own 2 new cars! Not really what we planned for. But we needed a car for Brian! Luckily I was able to talk him into getting a smaller car because we had bought a bigger car for me. No need for 2 big cars! We bought a Honda Fit. It is so versatile and has amazing room inside even though it's not a big car!
Here's the color. Brian really likes it because it doesn't look purple except in direct light.